Frequently Asked Questions about HOLOLIGHT
Please make an inquiry if you have any questions.
Please make an inquiry if you have any questions.
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01About IP ratings
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Waterproof/dustproof IP rates of HOLOLIGHTs
Indoor type: equivalent to IP40
Simplified outdoor type: equivalent to IP51
Outdoor type: equivalent to IP53
HOLOLIGHT ARCH mini: IP66
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02What is the size of the projected light pattern?
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The size of the light pattern is in proportion to the irradiation distance. Please let us know the setting height, irradiation position, and the required size of the projected light pattern, etc.; accordingly, we will propose the most suitable devices.
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03How long is the lifespan of HOLOLIGHT?
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In an environment of 40℃, LED lasts for 40000 hours in design terms when continuously operated.
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04What is the operating temperature of HOLOLIGHT?
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The warranty covers operation conditions of 0-40℃ only. If you need to use HOLOLIGHTs in higher temperatures, then customization is necessary.
Custom-made HOLOLIGHTs can operate in temperatures more than 40℃, but it will be out of the warranty.
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05Is HOLOLIGHT dangerous to people?
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HOLOLIGHT uses LED, so it will not cause damage to the eyes, unlike laser lights.
However, do not look directly at the light as it will dazzle your vision due to high brightness.
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06Do I have to do maintenance?
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Yes, maintenance is necessary.
Please regularly clean the radiator part and surface, and check if each bolt is tightened properly. Please make an inquiry for more details.
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07How bright is it?
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It differs depending on the product and the irradiation distance. Please make an inquiry for more details.
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08Are there any optional functions?
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Build-in or external light dimming functions, flashing control functions, etc. are available on demand.
Not all functions are compatible with all the products; therefore, please make an inquiry for further details.
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09What are the main applications?
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HOLOLIGHT series have various types of light shapes and colors. So, they are used for safety improvement in manufacturing plants as well as stage effects and architectural decoration.
For the detail, please check the “Application” page.
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10Will Pi PHOTONICS install HOLOLIGHT after purchasing?
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We are afraid we do not do installation. We will send the wiring diagrams and the installation instructions, so please install the product following those instructions.
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11Is there a warranty period?
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The warranty expires in a year (twelve months) from the delivery day.
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12Can you repair HOLOLIGHT if it is malfunctioning?
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Yes, we can.
Please return the product, and we will inspect the condition and make a quotation.
If the malfunction or damage is caused due to overvoltage, overheating, dropping, impact, etc., the repair will be chargeable even if it is under warranty.
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13Can I change the light color or the voltage after purchasing?
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Yes, you can.
Please return the product, and we will change it according to your request. Please contact us for a quotation.
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14How long will it take for the product to arrive?
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The lead time (after order) will be:
Less than 10 products: Within 2 weeks
More than 10 products: Negotiable
HOLOLIGHT ARCH mini: for orders received before 12:00 PM, it can be shipped on the same day.
The lead time may vary for overseas shipping.
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15Where are the products being manufactured?
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They are all made in our manufacturing plant in Hamamatsu, Japan.